Develops and executes integrated communications strategies for clients in education, automotive, healthcare and retail sectors with a particular focus on reputation building, employee engagement and crisis and issues management.

As a Managing Director at Finsbury Glover Hering, Kristin specializes in strategic communications, reputation building, crisis communications and employee engagement for clients in the education, automotive, healthcare and retail sectors. In this capacity, she counsels clients on a range of communications strategies incorporating executive visibility strategies, thought leadership programs and digital and traditional media relations. 
Kristin also leads the North America Employee Engagement &amp; Workplace Issues practice area focused on supporting clients to strengthen engagement with their employees and managing reputational issues related to the working environment. She also co-leads the Education sector team in North America. 
Prior to joining Finsbury, Kristin worked for the New York City Comptroller’s Office serving as Special Assistant and Chief of Staff to both the Comptroller and First Deputy Comptroller. In her project management capacity, she focused on supporting the City’s five pension funds, contract administration and audit organizations. Prior to the Comptroller’s Office, Kristin worked at Citigroup in Global Community Relations serving as Chief Administrative Officer, responsible for strategic planning, budget and reputation management. Kristin holds a Master’s of Human Resources and Industrial Relations degree from the University of Illinois at Champaign-Urbana and a Bachelor of Arts in Psychology from Saint Louis University.

Served as Chief of Staff to NYC Comptroller supporting oversight of city’s pension funds, contracts and audit functions. 
Served in Chief Administrative Officer role for global community relations at Citigroup.

Loves traveling, champagne and reading novels.
Can be found running around Hoboken, NJ with her husband and two boys.

managing director | USA

Kristin Smith

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